Reference

Terms & Conditions for Your max138 Account

Our Terms & Conditions explain how your max138 account works, from phone verification before access to the rules for using Speed Blackjack, Rocket Crash and local wallet options.

Account access rulesWallet and withdrawal termsPrivacy and cookie choicesSupport contact path
max138 Terms & Conditions for Your max138 Account
POLICY HELP

Support When Policy Questions Stall

A clear contact route helps when a Terms & Conditions question affects your account or wallet status.

Account access If phone verification does not complete, contact us from the login support path and…
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment receipt and visible status…
Policy requests Questions about data, cookies, account closure or a wording change belong with our policy…
DATA PRACTICES

How max138 Handles Account Data

The Terms & Conditions work together with the account controls you see during login, payment and policy requests.

Account details

We use the phone or account detail you submit for login checks, verification prompts and policy-related replies.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be retained with the related account record.

Cookies

Cookies can preserve your signed-in session and remember the policy page you opened on mobile or desktop.

Account security

Use a private device where possible, sign out after shared-device access and never send your password through a support message.

Retention requests

You may ask what account or payment records remain stored and why they are retained.

Changes to terms

When we change the Terms & Conditions, we publish the revised wording on this policy page and identify the update…

Terms & Conditions Questions Answered

These Terms & Conditions answers cover the account questions we expect before registration or a wallet request. They explain what you must provide, how payment checks work, where local access applies and how to ask us for a correction or policy clarification. Read the full wording in the policy section when your situation involves a specific account record or transaction.

They cover account creation, phone verification, login duties, game and sports access, payment ownership, withdrawals, cookies, data handling, support requests and policy changes. The conditions apply to your use of max138 where local law permits and should be read before you complete an account step.

Yes. Access depends on local law, so an account or section may not be available in every Indonesian location or situation. We use this wording in the policy because eligibility can vary; check the current Terms & Conditions before opening an account or requesting a transaction.

Phone verification connects the account to a contact detail you control and helps us check an access request. If the step fails, use the support path beside login and provide the account identifier. We may request extra ownership details under the Terms & Conditions.

Those local rails can appear in the payment path, alongside bank transfer and virtual account. Your wallet or bank route must belong to you, and we may match its receipt or status with your account before approving a later deposit or withdrawal step.

We check a withdrawal against your account details, payment ownership and the route used for the request. A mismatch or missing receipt can pause processing while we contact you. Use the support path with the transaction reference so we can explain the pending policy step.

Send a policy request through the account support path with your identifier, the data you want corrected and a reason for the change. We assess it against the Terms & Conditions, security checks and any payment record that must remain connected to the account.

Use the policy contact path near login or the cashier area and name the clause or account event that concerns you. Include a receipt reference when payment is involved. We will explain the relevant Terms & Conditions wording and the next account step.